Customer Care

• 121 (for all banglalink pre-paid, post-paid and call & control customers)

• 120 (for sms call back service - from banglalink mobile only)

• 158 (for registering any complaint at free of charge - from any banglalink number)

• 1200 (for m-finance service - from banglalink mobile only)

• 1214 (for listening to any recent promotion at free of charge - from any banglalink number)

• BTCL numbers:
+(88)02 9888370-1,
+(88)02 9862325-6

• mobile numbers:
01911 304121 (for any operators)
01912 999000 (postpaid hotline)
01911 304120 (m-finance hotline)

• fax: +(88)02 8820594

•• to get 'banglalink touch point' address, type 'BL' and send sms to 227 (tk2.30/sms apply)